At first, I thought it was due to the updated driver. I reverted to the old driver but the error persisted. I tried to uninstall and then install the driver again but to no avail. The error seems strange and it had something to do with either Radeon settings program not being updated or the driver version not being updated. I searched the Internet for a possible solution but didn’t come up with any solid solution except one which gave way to the final solution. I have finally been able to fix the issue myself and now the Radeon graphics settings are opening just fine. Let’s go through the solution steps to document the exact solution. After restarting the computer, right-click the empty space on the Desktop and select AMD Radeon Settings. This should open the settings. Please note that, as suggested in Reddit thread, if you leave the DriverVersion value blank, this may seem to fix the issue but the Radeon settings will not open. You will get a loading cursor sign and nothing else will happen no matter how many times you open the settings. One user also suggested to extract the driver version number from the Device Manager but I feel that DirectX diagnostics tool is easier to open. Anyway, if you want to extract the driver version from the Device Manager, follow the steps below:

Another solution

The latest versions of AMD’s graphics drivers are designed to be used with a new version of the Radeon Settings Utility available on the Microsoft store. This issue can be resolved by uninstalling the existing AMD Radeon Settings application. Then search for and download the AMD Radeon Software application from the Windows Store. I hope this will resolve your issue. Please let us know about your experience in the comments below. Also see:

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